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About Us
AT U Dental Management Policy
- Policy for Expanding Access to Dental Services
- Focus on increasing access to dental services for insured individuals, with a target to raise the usage rate of social security dental benefits from 20%-30% to 50% within three years. This will be achieved through promoting awareness of benefits and expanding service points comprehensively and conveniently to create more opportunities for insured individuals to access services easily.
- Establish cooperation with the Social Security Office and employers to promote awareness and utilization of dental benefits among insured individuals effectively.
- Policy for Quality Service Development and Accessibility
- Implement digital technology for appointment scheduling and follow-up care, including creating a system for evaluating patient satisfaction after treatment to continuously improve service quality in line with the needs of patients.
- Develop the skills and expertise of dentists and medical personnel by providing regular training and capacity-building programs to ensure the highest quality of service.
- Increase mobile dental services to reach insured individuals in areas with limited access to services, ensuring comprehensive coverage.
- Policy for Sustainable Business Competition
- Develop a network of partnerships with related businesses, such as health insurance and other healthcare services, to add value and expand opportunities for insured individuals to access dental services.
- Differentiate through personalized services that focus on patient satisfaction by developing individualized treatment approaches to meet the specific needs of each patient.
- Enhance the organization's image through corporate social responsibility (CSR) activities by providing free dental services to underserved communities, demonstrating a commitment to social responsibility.
- Policy for Excellence in Service
- Improve every step of the service process to be convenient and efficient, from appointment scheduling to treatment, including enhancing communication efficiency with patients to provide maximum convenience.
- Apply nationally and internationally recognized quality standards in dental treatment to build patient confidence and elevate the quality of life for the public.
- Promote an organizational culture of excellence in service by encouraging all staff to participate in the continuous improvement and development of service quality.
- Policy for Being a Trusted Partner
- Emphasize building strong relationships with patients, social security agencies, and various organizations to position AT U Dental as a reliable and dependable service provider.
- Communicate with partners and patients transparently and clearly, providing accurate and straightforward information to foster trust and confidence in the organization.
